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Coming soon

Meet Emily, our AI assistant

We’re building Emily to answer everyday questions about your move using your case file, and to hand over to your solicitor whenever advice is needed.

Emily isn’t available yet

Until she launches, your named team answers your questions by phone and email.

Previews

How Emily will work

Coming soon

Emily AI assistant

Answers from your case file. A solicitor steps in when advice is needed.

  1. You ·

    Have our searches come back?
  2. Emily (AI assistant) ·

    Yes. Your local authority, water and drainage, and environmental searches came back on Tuesday. Nothing unexpected. Your solicitor will email you a summary.
  3. You ·

    The flood report mentions surface water. Should we be worried?
  4. Handed to a solicitor. That needs a solicitor’s view. I’ve passed your question to your solicitor with the report attached.

Emily AI assistant

Answers from your case file. A solicitor steps in when advice is needed.

  1. You ·

    What do I need to bring on completion day?
  2. Emily (AI assistant) ·

    Nothing to us. We’ll have the money from your lender and your deposit ready. Collect your keys from the estate agent once we confirm completion.
  3. You ·

    Can we move the date to the Friday?
  4. Handed to a solicitor. Changing the date affects the contract, so I’ve asked your solicitor to call you this afternoon.

Example conversations showing how Emily will work. Emily isn’t live yet.

What she’ll do

Everyday answers from Emily. Advice from your solicitor.

What Emily will help with

  • Where your move is and what happens next
  • What a document or search result means, in plain English
  • Who your move is waiting on, and when we expect to hear
  • What to bring, sign or send, and by when
  • Booking a call with your solicitor

When your solicitor will step in

  • Any question that needs legal advice
  • Anything in a search or survey that could affect your decision
  • Changes to price, dates or the terms of the contract
  • Complaints, or when you’d simply rather talk to a person
  • Exchange and completion, always

Handover, privacy and limits

The handover

When advice is needed, Emily will pass your question, with context, to your named solicitor, and tell you she has.

Your privacy

Emily will only see your own case file. Conversations will be stored securely and kept with your file.

Her limits

Emily won’t give legal advice, agree changes, or confirm exchange or completion. A solicitor always will.

Until Emily launches

Talk to your team

Questions about your move? Call or email your named team, monday to Friday, 9am–5:30pm.

Phone 0345 129 7540 · Email enquiries@vecta.law